SunSpot Credit Union

Computer Incident Response Team—Access & Authorization Policy

1.0       Policy Statement

This policy applies to SunSpot Credit Union employees, temporary workers, contractors, and consultants who use or access SunSpot Credit Union information systems and computers.

2.0       Purpose/Objectives

Definitions for this policy are as follows:

• SunSpot Credit Union: (SCU).
• Incident Response Team: (IRT). Personnel designated to respond to security incidents.
• Incident Response Policy: (IRP). Establishes Incident Response (IR) procedures for dealing with incidents related to technology and information risk.
• Graham-Leach-Bliley Act: (GLBA).
• Chief Information Office: (CIO).
• Information Security Officer: (ISO).

This document establishes IRT membership, roles, responsibilities, and authority. IRT members and their authority are as follows:

• Information Security Officer (ISO): IRT team leader with authority over all SCU information systems in the event of a security incident. The ISO has the authority to perform any legal action necessary to protect SCU resources and private information, and customer personal and financial information.
• Senior System Administrator: overall responsible for monitoring internal systems and configurations. Designated by the ISO authority to change configurations and take actions as required to protect SCU information resources and customer private and financial information in the event of a security incident. Has the authority to represent and communicate with law enforcement.
• Network Administrator. Works closely with the Senior Systems Administrator. Granted the authority to take networks and systems offline if required to protect SCU information systems, and customer private and financial information.
• Human Resources Director: Granted the authority manage staff regulation and law related matters that may result from a security incident.
• Public Relations Director: Granted the authority to communicate with news and other public entities, stockholders, and other non-legal entities as dictated by the ISO.
• Law Firm: The authority to conduct legal matters related to security incidents per direction of the ISO. Has the authority to represent and communicate with law enforcement.

3.0       Scope

This policy applies to all SCU security domain areas to include computers and devices, SCU system users, security detection systems, firewalls, remote access VPN software and hardware, and applications, that are controlled and operated by SCU staff or its designated IT Infrastructure Implementation Agents, contractors, and vendors, throughout at all branches of SCU, SCU Enterprise Cloud, Web, and Data Center providers, and other offsite facilities.

4.0       Standards

Require compliance with section 501(b) of the Gramm-Leach-Bliley Act (GLB Act).4 and section 216 of the Fair and Accurate Credit Transactions Act of 2003 (FACT Act).5 The Security Guidelines establish standards relating to administrative, technical, and physical safeguards to ensure the security, confidentiality, integrity and the proper disposal of customer information. Specific standards are as follows:

• Develop and maintain an effective information security program.
• Ensure the security of customer information at all times.
• Procedures for notifying customers of confirmed or suspected private information exposure.

5.0       Procedures

Responsible IRT members must consider GLBA standards when responding to incidents. The ISO is responsible for overseeing the development, implementation, and maintenance of this policy. The CIO is responsible for enforcing this policy. The SCU incident response model is as follows:

1. Incident detection. The Senior System Administrator and Network Administrator are responsible for monitoring Intrusion Detection and Prevention Systems (IDS/IDPS), system logs, and maintain communications with the help desk in order to detect possible security incidents. If a possible incident is detected, they will notify the ISO who will determine if the IRT needs to be activated.
2. The ISO will direct team members to implement additional control configurations to stop an attack, secure systems, and begin collecting evidence. Per SCU IRP, the ISO will issue evidence bags, make available electronic collection media, and chain of custody forms. All evidence will be collected and chain of custody maintained per the SCU IRP standards. The ISO and CSU law firm will monitor evidence collection procedures.
3. After evidence collection is complete or to a point where normal operations will not interfere with collection, the ISO will direct team member to recover systems per SCU IRP, Business Continuity Plans (BIA)’s, and other applicable SCU technical and administrative publications and policies.
4. Conduct analysis and debrief. At the ISO direction, the IRT will meet to discuss, evaluate, and make recommendations to prevent future incidents.
5. The ISO will be responsible for constructing and disseminating an incident report based on the IRT analysis of the incident. The report is to be used by HR, the Public Relations Director, and retained law firm for communicating details of the incident and make decisions on possible disciplinary or legal action.
6. Process improvement. Policy updates and additional training as required are to be implemented per the SCU IRP and training policy.

6.0       Guidelines

In the course of business it is inevitable that situations will arise that policy does not specifically address. Guidelines for these issues are as follows:

• Unforeseen security events or conflicts in procedures are to be referred to the ISO for guidance. In the event that the ISO is unavailable, the Senior System Administrator or CIO, dependent on the most senior present, will fulfill the ISO duties.

7.0       Policy Enforcement and Violations

Violations of this policy will be addressed in accordance relevant SCU information security and human resource policies. The appropriate level of disciplinary action will be determined on an individual case basis by the appropriate executive or designee, with sanctions up to or including termination depending upon the severity of the offense. The ISO is responsible for official interpretation of this policy. Questions regarding the application of this policy should be directed to the SCU Information Technology department.

Disclaimer

The post Security Policy Example – IRT Access & Authorization Policy appeared first on .

Computer Incident Response Teams & Incident Response Policy

Revised July 01, 2023

Computer Incident Response Teams (CIRTs or IRTs) play a crucial role in information security incident response. The effectiveness of incident response relies on careful planning and practice. An Incident Response Policy serves as a guiding document that outlines the necessary steps to be followed during an incident and provides specific requirements for the team to fulfill their tasks.

Key components of an effective Incident Response Policy include:

1. Communication:
   • Establishing internal and external communication channels to coordinate incident response efforts.
   • Defining communication protocols for team members and stakeholders involved in the incident response process.
2. Escalation Notification:
   • Outlining the escalation procedures to notify appropriate individuals or teams about the incident based on its severity and impact.
   • Setting up mechanisms to ensure timely and accurate reporting of incidents to management and relevant stakeholders.
3. Incident Tracking Forms:
   • Implementing standardized incident tracking forms or templates to capture essential information about each incident.
   • Ensuring consistent and thorough documentation of incident details, actions taken, and their outcomes.
4. Incident Reporting and Documentation:
   • Establishing procedures for reporting incidents to regulatory bodies, legal entities, or other external parties as required.
   • Maintaining comprehensive documentation of incident response activities, which can serve as a reference for future incidents and regulatory compliance.
5. Investigation Checklists by Technology Platform:
   • Developing checklists specific to different technology platforms (e.g., servers, network devices, applications) to guide the investigation process.
   • Outlining key steps and tools to be used during the investigation, ensuring a systematic approach to identifying and analyzing incidents.
6. Remediation Checklists by Risk and Threat Classification:
   • Creating checklists that categorize incidents based on their risk and threat level.
   • Providing detailed remediation steps and actions for each category to facilitate a structured and efficient response.
7. Security Information Event Management:
   • Implementing a Security Information and Event Management (SIEM) system to collect, correlate, and analyze security event data.
   • Enabling real-time monitoring and detection of potential incidents and anomalies.
8. Evidence Collection and Handling:
   • Establishing procedures for collecting and preserving digital evidence in a forensically sound manner.
   • Ensuring proper documentation of evidence chain of custody to maintain its integrity and admissibility in legal proceedings, if necessary.
9. Forensics Investigation and Documentation:
   • Defining processes and guidelines for conducting forensic investigations to determine the root cause of incidents and gather supporting evidence.
   • Documenting findings, analysis, and any remediation actions taken during the investigation.
10. Data Retention and Destruction:
    • Establishing policies and procedures for the retention and disposal of incident-related data in compliance with legal and regulatory requirements.
    • Safeguarding the privacy and confidentiality of sensitive information throughout its lifecycle.
11. Non-Disclosure Agreements:
    • Implementing non-disclosure agreements (NDAs) with internal and external parties involved in incident response to maintain confidentiality and protect sensitive information.

During the incident response process, the following steps are typically followed:

1. Identification:
   • Locating and identifying incidents that have occurred within the environment.
   • Assessing the scope and impact of the incidents.
2. Containment:
   • Taking actions to minimize further damage, ensure business continuity, and prevent additional attacks.
   • Implementing measures such as blocking attack signatures or applying content filtering to restrict malicious activities.
3. Eradication:
   • Collaborating with network, systems, or application personnel to address the underlying cause of the incident.
   • Gathering evidence while resolving the issue and removing any artifacts from affected systems.
4. Recovery:
   • Prioritizing and implementing a phased approach to restore affected systems and services.
   • Coordinating actions such as deploying new technologies, applying patch updates, or rebuilding systems to ensure a secure and functional environment.

     5. Review and Lessons Learned:

Please note that this article is for informational purposes only and should be adapted to suit the specific incident response requirements of individual organizations.

References and Related Articles

https://www.dhs.gov/science-and-technology/csd-csirt

http://www.sans.org/reading-room/whitepapers/incident/incident-handling-annual-testing-training-34565

https://www.cynet.com/incident-response/incident-response-policy-a-quick-guide/

https://www.gartner.com/en/information-technology/glossary/cirt-cyber-incident-response-team

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Note: This article has been drafted and improved with the assistance of AI, incorporating ChatGTP suggestions and revisions to enhance clarity and coherence. The original research, decision-making, and final content selection were performed by a human author.

Disclaimer

Terms and Conditions of Use

The post Computer Incident Response Teams & Incident Response Policy appeared first on .

Updated June 19, 2023

Introduction:

In today’s digital landscape, information security is of paramount importance for organizations across various industries. With the ever-increasing frequency and sophistication of security threats, it is essential for businesses to establish a robust and comprehensive information security policy. An information security policy serves as a set of rules and procedures that safeguard an organization’s data and ensure compliance with relevant security standards and regulations.

Understanding Information Security Policies:

Information security policies are fundamental guidelines that outline how an organization will protect its valuable information assets from various security threats. These policies serve as a framework for establishing the necessary rules, procedures, and controls that govern the use, management, and protection of digital data and technology resources.

To gain a comprehensive understanding of information security policies, it is important to clarify their key elements and their relationship with other security documentation such as standards and procedures.

1. Definition of Information Security Policies: Information security policies are high-level documents that define the overall approach and objectives of an organization’s security program. They provide a strategic direction for ensuring the confidentiality, integrity, and availability of data, as well as addressing specific security risks and compliance requirements.
2. Relationship with Standards and Procedures: While the terms ‘policies,’ ‘standards,’ and ‘procedures’ are sometimes used interchangeably, it is crucial to distinguish their roles and hierarchy within the security documentation framework. Policies establish the broad principles and goals, standards provide more specific requirements for implementing the policies, and procedures outline the operational steps and instructions for executing the policies and standards.
3. Components of Information Security Policies: An effective information security policy encompasses several core elements that define its scope, purpose, and implementation. These elements may include:

   a. Purpose: Clearly articulate the objectives and goals of the policy to align with the organization’s overall security strategy.

   b. Scope: Define the boundaries and applicability of the policy, specifying the systems, data, networks, and personnel it covers.

   c. Roles and Responsibilities: Outline the responsibilities of individuals and departments involved in implementing and enforcing the policy, ensuring clear accountability.

   d. Security Objectives: Identify the specific security goals and principles that the organization aims to achieve through the policy.

   e. Compliance Requirements: Address relevant legal, regulatory, and industry-specific compliance obligations that the organization must adhere to.

   f. Risk Assessment: Include procedures for assessing and managing security risks to guide decision-making and resource allocation.

   g. Incident Response: Define the steps and protocols to be followed in the event of a security incident or breach.

   h. User Awareness and Training: Emphasize the importance of security awareness and provide guidelines for educating employees about their roles in maintaining information security.

   i. Monitoring and Auditing: Establish mechanisms for monitoring security controls, conducting audits, and detecting potential vulnerabilities or policy violations.

   j. Review and Revision: Highlight the need for periodic review and updates to the policy to address evolving security threats, technological advancements, and regulatory changes.

By understanding the purpose and components of information security policies, organizations can develop comprehensive and tailored policies that align with their specific business requirements, regulatory obligations, and risk tolerance levels. These policies lay the foundation for implementing effective security measures, promoting a culture of security awareness, and mitigating the potential risks associated with data breaches and unauthorized access.

Creating an Effective Information Security Policy – Key Elements:

An effective information security policy is built upon several key elements that provide clarity, guidance, and direction for ensuring the protection of an organization’s data and information assets. By understanding and incorporating these elements, businesses can establish a strong foundation for their information security practices. In this section, we will explore the essential components that contribute to a comprehensive information security policy.

1. Purpose: The purpose of an information security policy is to clearly articulate the objectives and goals of an organization’s cybersecurity program. It defines the overarching mission of the policy and provides a context for the specific rules and measures that employees must follow. The purpose statement sets the tone for the policy and aligns it with the organization’s overall business objectives and risk management strategies.
2. Scope: The scope of an information security policy outlines the breadth and depth of its coverage. It specifies the areas and assets that the policy applies to, such as data, facilities, infrastructure, networks, systems, and users. By clearly defining the scope, organizations can ensure that all relevant aspects of their operations are included within the policy’s purview. This helps in identifying potential vulnerabilities and implementing appropriate security measures across the entire organization.
3. Information Security Objectives: The information security objectives provide specific goals and targets that the organization aims to achieve through its policy. These objectives align with the broader purpose and address the core principles of information security: confidentiality, integrity, and availability. By defining clear objectives, organizations can prioritize their security efforts and focus on areas that require attention, such as data protection, risk mitigation, incident response, and compliance with relevant regulations.
4. Compliance Requirements: An information security policy must address applicable legal and regulatory requirements that govern the organization’s industry or geographic region. This includes compliance with standards and frameworks such as HIPAA, GDPR, NIST, and ISO. By incorporating these compliance requirements into the policy, organizations demonstrate their commitment to protecting sensitive information and ensure adherence to the necessary legal obligations.
5. Security Controls: Security controls are the specific measures and safeguards implemented to protect information and mitigate security risks. These controls encompass various areas, including access management, data classification, encryption, incident response, network security, physical security, and user authentication. The information security policy should outline the minimum security controls that employees must follow and the responsibilities associated with implementing and maintaining these controls.
6. Roles and Responsibilities: Clearly defining information security roles and responsibilities is crucial for effective policy implementation. This includes identifying individuals or departments responsible for overseeing security measures, conducting risk assessments, enforcing policy compliance, and responding to security incidents. By establishing clear roles and responsibilities, organizations ensure accountability and facilitate effective collaboration among stakeholders involved in information security.
7. Training and Awareness: A comprehensive information security policy includes provisions for employee training and awareness programs. These programs educate employees about security best practices, potential threats, and their responsibilities in safeguarding information. By fostering a culture of security awareness, organizations empower their employees to be proactive in protecting sensitive data, recognizing security incidents, and reporting any suspicious activities.

A well-designed information security policy incorporates these key elements to create a robust framework for protecting an organization’s data and information assets. By establishing a clear purpose, defining the scope, setting objectives, addressing compliance requirements, implementing security controls, assigning roles and responsibilities, and promoting training and awareness, organizations can strengthen their overall information security posture and mitigate the risks associated with evolving security threats.

Creating an Effective Information Security Policy –  Best Practices:

Developing and implementing an effective information security policy is crucial for organizations to protect their sensitive data and mitigate security risks. To ensure the policy’s effectiveness, it is important to follow industry best practices that have proven to enhance information security measures. In this section, we will explore key best practices that can help organizations develop and maintain robust information security policies.

1. Obtain Executive Buy-In: Securing executive buy-in is essential for the success of an information security policy. Executives play a critical role in allocating resources, setting priorities, and demonstrating the organization’s commitment to information security. By obtaining their support, organizations can foster a culture of security throughout the entire organization and ensure the necessary resources are dedicated to policy implementation.
2. Establish Clear Objectives: Before developing an information security policy, it is important to establish clear objectives that align with the organization’s overall goals and risk management strategy. These objectives should be specific, measurable, achievable, relevant, and time-bound (SMART). Clear objectives provide a roadmap for policy development and help organizations prioritize their security efforts effectively.
3. Customize the Policy: Every organization has unique operational aspects and security requirements. It is important to customize the information security policy to address the specific needs of the organization. Consider factors such as industry regulations, regional requirements, and organizational structure when tailoring the policy. This ensures that the policy is relevant, practical, and aligns with the organization’s specific security challenges.
4. Align with Compliance Requirements: Information security policies should align with relevant legal, regulatory, and industry compliance requirements. This includes standards such as HIPAA, GDPR, PCI DSS, and ISO. Organizations must stay updated with the evolving compliance landscape and incorporate necessary controls and procedures into their policies to ensure adherence and mitigate legal and regulatory risks.
5. Document Procedures Thoroughly: Clear and well-documented procedures are essential for effective policy implementation. Document each step and process required to comply with the policy’s directives. Include details on how to handle specific security tasks, such as incident response, access management, data backup, and change management. Thorough documentation helps ensure consistency, clarity, and accountability in policy implementation.
6. Regularly Review and Update: Information security threats and technologies evolve rapidly, requiring organizations to regularly review and update their policies. Conduct periodic reviews to assess the policy’s effectiveness, identify emerging threats, and incorporate new security measures and best practices. By keeping the policy up to date, organizations can stay ahead of potential risks and maintain a proactive security posture.
7. Provide Employee Training: Employees are a crucial line of defense in maintaining information security. It is essential to provide comprehensive training and awareness programs to educate employees about the policy’s provisions, security best practices, and their roles and responsibilities in protecting sensitive data. Training should be ongoing to address new threats and technologies, ensuring that employees remain vigilant and well-equipped to mitigate risks.
8. Monitor and Measure Effectiveness: Implement mechanisms to monitor and measure the effectiveness of the information security policy. Regularly assess compliance levels, incident reports, and security metrics to gauge the policy’s impact and identify areas for improvement. Monitoring helps identify potential gaps or weaknesses in security controls, allowing organizations to take corrective actions promptly.

By following these information security policy best practices, organizations can establish a solid foundation for protecting their sensitive data and mitigating security risks. Obtaining executive buy-in, setting clear objectives, customizing the policy, aligning with compliance requirements, documenting procedures thoroughly, regularly reviewing and updating the policy, providing employee training, and monitoring effectiveness are key steps in developing a robust and effective information security policy. By implementing these best practices, organizations can enhance their overall security posture and safeguard their valuable information assets.

Sample Information Security Policy Framework:

Introduction: Developing an effective information security policy requires a well-structured framework that encompasses key elements and considerations. This section provides a sample information security policy framework that organizations can use as a starting point to create their own policies. It is important to tailor the framework to the organization’s specific needs, industry regulations, and risk profile.

1. Policy Statement: Start by defining a clear and concise policy statement that communicates the organization’s commitment to information security. The statement should emphasize the importance of protecting sensitive data, complying with relevant regulations, and maintaining a secure operating environment.
2. Objective and Scope: Clearly articulate the objective of the information security policy, outlining the goals and intended outcomes. Specify the scope of the policy, including the systems, networks, data, and personnel it covers. Consider factors such as organizational structure, geographic locations, and third-party relationships when defining the scope.
3. Roles and Responsibilities: Outline the roles and responsibilities of individuals and departments involved in the implementation and enforcement of the information security policy. Assign specific responsibilities for policy development, risk assessment, incident response, employee training, and ongoing monitoring and compliance.
4. Risk Assessment and Management: Detail the process for conducting regular risk assessments to identify potential vulnerabilities and threats. Establish risk management procedures, including the implementation of controls, mitigation strategies, and incident response plans. Emphasize the importance of monitoring and reviewing risks on an ongoing basis.
5. Security Controls: Specify the security controls that must be implemented to protect information assets. This may include access controls, encryption standards, network security measures, data classification guidelines, incident reporting procedures, and physical security measures. Ensure that the controls align with industry best practices and compliance requirements.
6. Employee Awareness and Training: Highlight the significance of employee awareness and training in maintaining information security. Describe the organization’s commitment to providing regular training programs that educate employees about their responsibilities, security best practices, and the potential risks associated with data breaches. Encourage employees to report any security incidents promptly.
7. Incident Response and Business Continuity: Establish procedures for incident response, including the reporting and investigation of security incidents, communication protocols, and steps for containment and recovery. Develop a business continuity plan that ensures the organization can maintain essential functions during and after a security incident.
8. Compliance and Auditing: Address the organization’s commitment to compliance with relevant laws, regulations, and industry standards. Establish processes for regular auditing and monitoring of information security controls to ensure ongoing compliance. Emphasize the importance of addressing any identified gaps or deficiencies promptly.

The provided sample information security policy framework serves as a foundation for organizations to create their own customized policies. By incorporating the key elements discussed in this framework, organizations can establish a comprehensive and robust information security policy that aligns with their specific needs and regulatory requirements. Remember to regularly review and update the policy to adapt to evolving threats and technologies, ensuring the ongoing protection of sensitive data and the organization’s overall security posture.

Conclusion:

In today’s digital landscape, organizations face an ever-increasing threat of security breaches and cyberattacks. To protect valuable data and maintain the trust of customers and stakeholders, it is crucial for businesses to establish effective information security policies.

Throughout this comprehensive guide, we have explored the key components and best practices for creating an information security policy that aligns with an organization’s needs. Let’s recap the important aspects:

1. Purpose, Scope, and Objectives:
   • Clearly define the purpose of the policy, aligning it with the organization’s overall security strategy.
   • Specify the scope to ensure all relevant aspects of operations are included.
   • Establish clear objectives that address specific security goals and principles.
2. Compliance and Risk Management:
   • Address relevant legal and regulatory requirements, ensuring compliance with industry standards and frameworks.
   • Conduct regular risk assessments to identify vulnerabilities and establish risk management procedures.
   • Implement necessary security controls to mitigate risks and protect information assets.
3. Roles, Responsibilities, and Training:
   • Define the roles and responsibilities of individuals and departments involved in policy implementation and enforcement.
   • Provide comprehensive training and awareness programs to educate employees about security best practices and their responsibilities.
   • Foster a culture of security awareness to empower employees to be proactive in maintaining information security.
4. Incident Response and Business Continuity:
   • Establish procedures for incident response, including reporting, investigation, communication, and recovery.
   • Develop a business continuity plan to ensure the organization can maintain essential functions during and after a security incident.
5. Monitoring, Review, and Updates:
   • Implement mechanisms to monitor and measure the effectiveness of the policy.
   • Conduct regular reviews to assess the policy’s impact, identify emerging threats, and incorporate new security measures.
   • Stay updated with evolving threats and technologies, ensuring the policy remains relevant and effective.

By incorporating these elements and following best practices, organizations can build a strong foundation for information security and demonstrate their commitment to safeguarding data. Remember to regularly update the policy, provide ongoing training, and monitor its effectiveness.

In conclusion, creating an effective information security policy is vital for organizations to protect sensitive data, maintain compliance, and mitigate security risks. With a comprehensive policy in place, organizations can instill trust, protect their reputation, and safeguard their valuable information assets. By staying vigilant and adaptive in the face of evolving threats, organizations can establish a culture of security and ensure the long-term security of their data.

Creating an Effective Information Security Policy

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Compliance Forge Policies (n.d.). Policy vs Standard vs Control vs Procedure. SANS Web. Retrieved June 19, 2023, from https://www.complianceforge.com/grc/policy-vs-standard-vs-control-vs-procedure

Grama, J. L. (2015). Legal issues in information security (2nd ed.). Boston, MA: Jones & Bartlett Learning.

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Lineman, D. (2011, January 20). What is the difference between security policies, standards and procedures? Information Shield Web. Retrieved June 19, 2023, from https://informationshield.com/2011/01/20/what-is-the-difference-between-security-policies-standards-and-procedures/

Palmer G. Security Notes (2015-2023)

Pearson IT Certification (n.d.). CISSP Security Management and Practices. Pearson Certification Web. Retrieved June 19, 2023, from https://www.pearsonitcertification.com/articles/article.aspx?p=30287&seqNum=5

SANS internet policy. (2013). Internet usage Policy. Retrieved June 14, 2016, from https://www.sans.org/security-resources/policies/retired/pdf/internet-usage-policy

SANS Policies (n.d.). Security Policy Templates. SANS Web. Retrieved June 19, 2023, from https://www.sans.org/information-security-policy/

University of Georgia Password Standard. (n.d.). Password Policy. Retrieved June 14, 2016, from http://eits.uga.edu/access_and_security/infosec/pols_regs/policies/passwords/password_standard/

Related Articles and Content

https://www.egnyte.com/guides/governance/information-security-policy

https://www.techtarget.com/searchsecurity/definition/security-policy

Policy vs Standards vs Procedures

https://purplesec.us/resources/cyber-security-policy-templates/

Creating an Effective Information Security Policy

Note: This article has been drafted and improved with the assistance of AI, incorporating ChatGTP suggestions and revisions to enhance clarity and coherence. The original research, decision-making, and final content selection were performed by a human author.

Disclaimer

Terms and Conditions of Use

The post Creating an Effective Information Security Policy appeared first on .